YoYoSMM Resources

Privacy Policy

Last updated: June 1, 2025. This Privacy Policy describes how YoYoSMM (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our platform at yoyosmm.online.

1. Information We Collect

Account Information

When you register, we collect your email address, username, and password (stored as a bcrypt hash — we never store plain-text passwords). Optionally, you may provide a display name.

Transaction Information

We record deposits, order placements, and order history to maintain your account balance and order records. Payment method details (such as UPI IDs) are processed by our payment partners and not stored on our servers.

Usage Information

We collect standard web analytics data including IP address, browser type, device type, pages visited, and time spent on pages. This data is used in aggregate to improve our service and is not linked to your personal identity.

2. How We Use Your Information

We use the information we collect to:

Operate and maintain your YoYoSMM account
Process your orders and payments
Send important account and service notifications (never marketing spam)
Provide customer support when you contact us
Detect and prevent fraud, abuse, and unauthorized account access
Analyze usage patterns to improve our platform features and performance
Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to any third parties for their marketing purposes.

3. Data Security

We implement industry-standard security measures to protect your data:

Encryption

All data is encrypted in transit using TLS 1.3. Sensitive data at rest is encrypted using AES-256. Passwords are hashed using bcrypt with a work factor of 12.

Access Controls

Access to user data is restricted to authorized personnel only. We conduct regular security audits and use multi-factor authentication internally.

Breach Response

In the event of a data breach, we will notify affected users and relevant authorities within 72 hours as required by applicable regulations.

4. Cookies

We use cookies and similar tracking technologies to:

Essential Cookies

Required for the platform to function. These include session cookies that keep you logged in and security tokens that prevent CSRF attacks. These cannot be disabled.

Analytics Cookies

We use anonymized analytics to understand how users interact with our platform. You can opt out of analytics cookies in your account settings at any time.

5. Third-Party Services

We share data with the following categories of third-party providers:

Payment Processors (Razorpay, Crypto exchanges)

To process your deposits securely. They have their own privacy policies.

Email Service Provider

To send transactional emails. Only your email address and relevant order info is shared.

Analytics Provider

Anonymized, aggregated usage data only. No personally identifiable information.

6. Your Rights

You have the following rights regarding your personal data:

Access:Request a copy of all personal data we hold about you.
Correction:Request correction of inaccurate or incomplete data.
Deletion:Request deletion of your account and associated data, subject to legal retention requirements.
Portability:Request your data in a structured, machine-readable format.
Objection:Object to processing of your data for analytics purposes.

To exercise any of these rights, email us at privacy@yoyosmm.online

7. Contact

If you have questions about this Privacy Policy or our data practices, contact our Data Protection team at privacy@yoyosmm.online. We aim to respond to all privacy inquiries within 5 business days.